I am having a situation whereby I cannot get most of the computers to sync. The computers are on the same network, and the same version of blender and CR installed.
The top computer is i5 - Windows 10 - 16 Gb RAM Studio Mac - OS 10.14 - 64 Gb RAM
AC1 - is a PC Windows 7 with 128 GB RAM
Elena's iMac is running 10.13
This ought to work. The top computer is syncing and seems to be working. Although when I did a first pass the autoload balancing did not use it at all. I am about to try a manual load balance.
I have tried loading the actual project into the Studio Mac and the AC1 as per this suggestion
...but I am getting Sync failed anyway. I am really really hoping I can get this to work it would really help me with my projects.
Hi Rohan, awesome! I got your ticket, I've responded. Hopefully we can work together to get it figured out :)
Normally we get through to the bottom of the issue and fix it, so longs as you're happy to feed us info and try stuff out, that really makes the difference in all our support cases.
Looking forward to hearing back from you :)
Ok support ticket sent. I've double checked everything and I tried a simple test file, all with the same result. Hopefully it will help you get to the bottom of the problem.
If I can see that this will work for me then I will become a very enthusiastic subscriber. It's very attractive: re-purpose perfectly serviceable retired computers to help with rendering, and without having to continually pack files which I found to be clunky, inefficient, and unreliable. Plus the option of getting some extra help via the cloud.
I really, really hope we can figure this out.
There are other logs captured on the system for sure, they are separate from the log for each node though.
You can zip the logs the addon generates by going to the addon preferences for Crowdrender, if you expand the preferences for the addon, there is a button called 'zip logs' which will create a zip file for you containing all the logs for that machine. You can do this for any machine that didn't sync properly and send them to us to look at.
Best way is to create a support request at https://www.crowd-render.com/report-a-problem
You can upload the addon logs and the node logs in the request form :)
Hi there, I was very careful to make sure to use the same version of Blender and CR. WRT CR it might be worth my double checking the Linux master machine but I am 99% certain it is also the same. I went back to 2.90.1 for all versions of blender. I will check the logs as you suggest. Are there any other error logs I can use to check?
Hi @rohan.stevenson thanks for posting :), right, so you have some machines sync failing, are you able to say what version of blender and crowdrender you have on each machine? This does make a difference, they should all be the same.
Also there are clues as to what the problem might be. each node has a little speech bubble icon. If you look in there, the node reports what Blender data blocks cannot be synced. In nearly every case we look at though, its due to different versions of Blende being run on the render nodes vs the client/master.
Hope this helps :)