I assume that, after paying the 4$ and becoming a supporter, that the page , https://discovery.crowd-render.com/download , is supposed to show a real hyperlink for the early access versions. That's not what's happening for me. Does it have a late reaction? Am I doing something wrong?
Best regards,
Rex
Having the same problem. Is this enabled manually?
Hi guys, my apologies, yes, this is a manual process. Long story, short version is that our website is overdue for an upgrade to allow automatic access, so for now we're processing your subs manually.
@Rex Ford please try again to download the latest builds :), I've given you access, also can you let us know if you received the e-mail we sent you?
@ikeepleft I've also given you access, and we've chatted via e-mail, hope everything's ok? If not please let us know?
Hello @James Crowther , same problem, paid $4 and download links are inactive.
Hi ra-man,
Yeah apologies for the delay, we're still doing this manually, just please allow me to fix this, I have sent you an e-mail so we can fix this. Basically we need to match your PayPal transaction to your crowdrender account, seems like you used a different e-mail address for your PayPal account vs your crowdrender account so we're having trouble doing this on our own.
J
It seems that I am having the same problem
Hi Alexander,
Your account is showing that it has the supporter access, are you still not able to download?
It is fixed now, thank you!
@Alexander de Dood Phew! Thanks for letting me know :)
I have the same problem. The payment email is different from the account email.
Hi Alex, this should be fixed now, please check?
Ah. I see. My PayPal account email is also different. ros*******.design@gmail.com
@James Crowther
@James Crowther Please?
Aww man, so sorry for keeping you waiting, thats all done now. Please check and let me know you can download the latest?
It's all good! After losing my job due to COVID-19, I have been trying to make ends meet with contract work and commissions. I have a few sleeper computers that would make ideal render nodes for Cycles rendering to speed up production. Every minute counts with rendering animations so this will be a lifesaver! Thank you for your hard work!
@MegaTronic Labs No worries as we say here in Australia :) please stay in touch and let us know if you need assistance with the software.
Can I stick a #metoo on this as well please?
Absolutely Pete, on it, and.... all done! Please check tho.
Hello,also cant access the links,thank you James
Also,is there a page or email address that i can talk with you guys,the crowdrender is not rendering any blend file,and the setup is 100% correct,cant figure out where the problem is,thank you james :)
Hi Sandro,
I've checked our system, looks like you have access, and I can see that I e-mailed you on the 2nd of March, did you get anything from us?
If not, please try downloading the addon now and let me know if there's an issue.
You can submit a support request to https://www.crowd-render.com/report-a-problem
Can I get access? My PayPal email is different.
Hi TrillPhil :) all done, just sent you an e-mail. Sorry for the delay, normally we try sending an e-mail to your PayPal address, if you've used a different e-mail for PayPal and crowdrender that is.
Be great to know if you got the e=mail to your PayPal address? Helps with making sure our mailing system is doing the right things and we're not getting marked as spam :)