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Aug 13, 2020
I have problem, i'm trying to use cloud rendering but everytime i try to connect to it, it fails, or blender crashes, but i'm loosing money.
I have problem, i'm trying to use cloud rendering but everytime i try to connect to it, it fails, or blender crashes, but i'm loosing money.
6 comments
0
My god, again everything seems to be working, i start my fucking render and all the fucking nodes disconnects and it fucking fined me for it. I'm loosing money for nothing
Hi RIP, I get that you're upset about it not working, I'd be too, but I'd like to fix things if I can.
If you've lost credit with no render done, happy to refund you in full or replace the credit you've lost. Just let me know what you'd like to do.
James
can you refund me the ammount of money that i didn't use. I want to be fair. And sorry, i just lost my patiece yesterday
Hi RIP
its ok I lose my patience with software all the time :) we're human, I think its normal, sorry our software made you annoyed :(.
How much did you lose exactly?
Just 7$. I've added 20 in total.
@R IP ok no problem :) I'll send you a voucher code for that amount right now. Also would you be open to testing V0.2.8 pre-release? We've noticed that people have still had issues with V0.2.7, we found a few more bugs that were causing things to glitch out and we've fixed those now, so I am hopeful that the problems you experienced are fixed. It would be great to work with you to make sure you can use the system without any more problems :)