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Greyed out download buttons for 2.8, went ahead and subscribed, still greyed out...

in General Questions

How do I get the builds for 2.8+, Did I even need to subscribe?

4 answers1 reply

5 Comments

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Sébastien Guérin

Apr 01, 2020

hello guys o/ I'm a fellow from France but you send me thanks 16 févr. 2020 and I've not access to the download too actually. I think you forget me :'(

James Crowther

May 19, 2020

Replying to

Oh no :( Sebastiaen I am so so sorry, I have no excuse, I have given you access now. My deepest apologies. You were right, I checked today and found your account wasn't enabled.

Please try now, I have enabled it.

James Crowther

Mar 25, 2020

Hi Bernd, sorry for the delay, i just sent you an e-mail letting you know we've added your access to your account. Just for your peace of mind, and those who may follow, we process subscriptions manually, because we're in Australia, sometimes we don't see them until your next morning as we're asleep when the EU and US are awake :).

So we usually get things done in 12-24 hours at worst. If you have any issues at all please let us know. We're happy to help :)

bernd.hoeh

Mar 25, 2020

Same here, I subscribed, made my monthly donation but latest downloads still greyed out.

James Crowther

Mar 17, 2020

Hi Ben, yes you do need to subscribe, you have an active subscription tagged against your account so you should be able to download all the latest builds, is that not working?